Terms and Conditions

Schoolvoice Education Technology, a sole establishment company with trade license no, CN-2639260 (“Schoolvoice”) provides an online platform for schools and parents to effectively communicate with each other. These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to access of the Schoolvoice website at www.Schoolvoice.com (the "Site") and any related mobile or software applications or web platform ("Schoolvoice Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (the "Services") or (the “Pricing”). In these Terms, “we”, “us”, “our” and “SchoolVoice” refers to Schoolvoice its respective agents, servants, officers and employees. The terms “you” “your”, “User” shall refer to you as the Site and Schoolvoice Platform User, and shall include schools and parents.

Upon accessing the Site and the Schoolvoice Platform, including any version that has been amended to geographically suit its Users, you will be asked to consent to being bound by these Terms as well as our Privacy Policy. Users are hence advised to review these Terms and our Privacy Policy prior to use of the Site. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us in relation to your use of this Site and the Schoolvoice Platform.

In addition to the provisions of this agreement, browsing this Site shall also be subject to the federal laws of the United Arab Emirates, local laws of the emirate of Abu Dhabi, and international conventions to which the UAE is involved.


Schoolvoice may update and change the Site and Schoolvoice Platform from time to time to reflect changes to the Services, your needs and our business priorities. Revised Terms and its Privacy Policy will apply to the use of this Site and the Schoolvoice Platform from the date of its publication. This may be done without notice. Please check this page and the Privacy Policy regularly to ensure that you are familiar with the current version.


You agree to access and use the site only for lawful purposes, and that you are fully aware of all laws, statutes, rules and regulations pertaining to your use of the site.

By accessing the site, you agree that you will not:

  • use the logo of Schoolvoice and/or the contents of its website without a proper consent from Schoolvoice and adopting the proper course of action set for this practice;
  • use the site to impersonate other parties or entities;
  • Send, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship;
  • alter, damage, or delete any content posted on the site;
  • disrupt the communication flow of the Schoolvoice website in any way;
  • post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation;
  • post any material that infringes upon or violates the intellectual property rights of another;
  • collect or store personal information about others.


Certain portions of the site are limited to registered Users and/or allow a User to request support or services online by entering personal information. You agree that any information provided to us in these areas will be complete and accurate, that you will not register under the name of, nor attempt to enter the site under the name of, another person, and that you will not adopt a user name that Schoolvoice may deem as offensive.


Upon registration, the school is responsible for maintaining the confidentiality and account credentials (user name, email and password) for their account from any devices. The school should agree to accept responsibility for all activities that occur under their account.

Schoolvoice shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred.

Pricing and Payment

The User agrees and accepts that the school shall be responsible for making any and all payments to Schoolvoice. Schoolvoice provides a one (1) year or two (2) year plan for:

  • Five Hundred (500) students; or
  • Thousand (1000) students; or
  • Two Thousand (2000) students; or
  • Three Thousand (3000) students; or
  • More than Three Thousand (+3000) students.

Based on the foregoing, the prices are variable and is split into a free, standard or advanced package (“Subscription Fee”). The Subscription Fee is subject to VAT and any other government taxes or duties as applicable. The school agrees and acknowledges that, Schoolvoice may revise the Subscription Fee at any time in their sole discretion. For more information on the services and their respective Subscription Fee, click on: https://schoolvoice.com/pricing

By using this Site and the SchoolVoice Platform to purchase Schoolvoices’ services, the school shall hereby authorize a third-party service provider, chosen by Schoolvoice, to charge the payment instrument you selected to use for that transaction.

We accept payments online using Visa and MasterCard credit or debit card(s) in Arab Emirates Dirham (AED) or any other agreed currency”.

You will receive a confirmation e-mail once the payment has been received by our third-party service provider.

Once a payment has been made it cannot be cancelled, unless the Refund and Cancellation Clause applies.

We may, from time to time, elect to run or otherwise make available promotional offers, deals and/or discounts for our Services. Unless otherwise indicated on the Site or the Schoolvoice Platform, we may establish and modify, in our sole discretion, the terms of such offer and suspend or end such offer at any point, without notice to you. We reserve the right, in our sole discretion, to reject or refuse to honor any special deal, promotional offer or discount you submit on the Site or the Schoolvoice Platform.

Other site links

The Site may include advertisements with other links on separate web pages (“Other Sites”). Once you click on these Other Sites, you will leave our Site. We do not investigate, review, endorse, represent or control the content of any of the Other Sites, nor are we liable for any consequences you may face as a result of accessing these Other Sites.


Although Schoolvoice cannot monitor all postings on the site, we reserve the right (but assume no obligation) to delete, move, or edit any postings that violate these terms and conditions. UAE and foreign copyright laws and international conventions protect the contents of the website(s).

Termination of use

Schoolvoice may, in its sole discretion, terminate or suspend your access to or use of this site (the “Administration Web Portal”) and (the “Schoolvoice site) without a prior notice for your violation of these terms and conditions or laws applicable in the UAE, or for other conduct, which Schoolvoice believes is breaching agreement terms. In the event of termination, you will no longer be authorized to access the site.

Limitation of liability

Schoolvoice will not be liable for any incidental, indirect, special, punitive, exemplary, or consequential damages, arising out of your use of or inability to use the site, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction, or any other damages.

Disclaimer for Third Party Applications

Schoolvoice has no control over the third party applications, products, services, software whether they are on Apple Store or Google Play Store and we are not responsible for their performance, do not endorse them, and are not responsible or liable for any content, advertising, or other materials available through the third party applications, products, services or softwares.

Schoolvoice is not responsible or liable, directly or indirectly for any damage or loss caused to you by your use of or reliance on any goods or services available through the third party applications, products, services, software and the Apple App Store.

Disclaimer of warranty

You expressly understand and agree that your use of the site, or any material available through this site, is at your own risk. Neither Schoolvoice nor its employees warrant that the site will be uninterrupted, problem-free, free of omissions, or error-free; nor do they make any warranty as to the results that may be obtained from the use of the site. The content and function of the site are provided to you "as is," without warranties of any kind, either express or implied.


Schoolvoice services is used internationally. Our estimated time of delivery may be affected depending on the load on our websites, web portal, application (Android and/or iOS platform) including any networks and servers used to provide services by Schoolvoice.

In case there is any problems with the estimated delivery, we will contact the concerned party and resolve the issue as quickly as possible. We will make every effort to keep the concerned party informed about our investigation where appropriate.

Please refer to other Schoolvoice policies and procedures on our site.

Refund and Cancellation

A free trial period of three (3) months (“Trial Period”) is given to the school interested in trying our services .Cancellation during the Trial Period is permitted and the school shall not be billed or charged.

On the last day of the Trial Period, unless the school cancelled the subscription, they will be automatically charged the applicable Subscription Fee, in this case, “Paid”.

“Paid” refunds will not be made whether a payment was made by cheque, debit/credit card or any other payment means.

Refunds shall be made, if the school has been over-invoiced. However, such requests must be made in writing together with proof that you have paid more than the outstanding amount owed to Schoolvoice,

Refunds will be done only through the Original Mode of Payment.

Please note, every case is subject to evaluation by the underwriting department of Schoolvoice.

Governing Law and Jurisdiction

These Terms as well as the Site Privacy Policy are governed by and construed in accordance with the laws of the United Arab Emirates (UAE) and international conventions to which the UAE is involved, and all Parties agree to submit any dispute or claims arising hereunder to the exclusive jurisdiction of UAE courts.

Contact Information

If you have any further questions, contact us via email [email protected] or on +971 2 622 1421. We are located and domiciled at, 7th St - M 01, Abu Dhabi, United Arab Emirates (UAE).

Users can use the contact information presented on the Site or in this Clause or submit an inquiry to get in touch with any personnel or staff of Schoolvoice to purchase our Services.