Product

What is Schoolvoice?

Schoolvoice is a reliable platform for efficient school-parent communication using smart technology and a simple interface that saves time and cuts costs. With the ability to send unlimited messages with unlimited characters, schools can now communicate as much as they need with parents, making sure parents are engaged and updated. Schoolvoice is available as a mobile app for parents on both iOS and Android.

How can parents respond to messages they receive from schools via Schoolvoice?

Parents can respond instantly and easily using a set of predefined responses on Schoolvoice:
  • Acknowledge message
  • Accept/Decline message
  • Normal message (no response is required from parent)
  • Emergency notifications (requires a special action e.g. call the school)

What languages does Schoolvoice support?

Schoolvoice admin panel is available in English, Arabic, Indonesian, French and Polish. Schoolvoice mobile app supports English, Arabic, Indonesian and French.

Who controls the messages the parents receive?

The school does. Schoolvoice allows your school to delegate responsibility to one or more teachers and/or admins who get to send messages to parents using a simple admin web portal.

Benefits for Schools

What can schools send to parents using Schoolvoice?

Schools can send parents any information, for example, daily updates, event announcements, important reminders or student performance notes. You can even attach a photo to your message. Schoolvoice also has a special Emergency Alert function to inform parents of urgent events that just cannot wait, whether it be a bus delay due to bad weather, a fire at the school or a child injury.

What does our school get if we sign up now?

As soon as you sign up for Schoolvoice, you will get a smart communication solution that includes a web admin portal for your school, as well as a FREE mobile app that allows parents to receive and reply to messages instantly using a set of predefined responses to increase deliverability rates. A dedicated account manager with Schoolvoice will be responsible for your school success and your overall satisfaction. Our team is always ready to give your school any offsite support you might need by phone and email or onsite if required.

Is Schoolvoice an environmentally friendly platform?

Schoolvoice helps schools achieve their Environmental Objectives by keeping parents up to date without them having to cover their fridge with school reminders and schedules. Save paper and printing costs with a 100% digital platform.

How can I make sure the message was delivered/read?

Schoolvoice helps you track messages by automatically generating reports that provide information about the deliverability and interaction from parents.

Benefits for parents

How do parents get Schoolvoice?

Parents can download Schoolvoice directly on their mobile devices from the Google Playstore (Android) or App Store (iOS). The links are available on our website.

What if the parent forgot to check Schoolvoice?

Schoolvoice as an app is different from emails and websites where the parent needs to check for updates; instead, the app sends push notifications to notify parents instantly about the received messages. A special loud siren is used in case the school sends an emergency message.

Schoolvoice vs Other Communication Systems

Email

Email can be very useful and above all free. However, some of its drawbacks can hinder effective school-parent communication. Email addresses are sometimes outdated or incorrect which results in emails ‘bouncing’ back. Schoolvoice will eliminate these issues using the emergency notifications feature in case of urgent matters.

SMS (Short Message Service)

SMS’s are easy to use and get more attention than emails but still SMS’s have several limitations for schools. Having to phrase the message within 160 characters (and as few as 70 in Arabic) hinders the ability to mention important details in your message. SMS’s are also costly. Having to send an average of 2-3 messages daily to thousands of parents with the current rates would probably cost you a fortune. Schoolvoice gives you the ability to send unlimited messages with unlimited characters. It can also accommodate SMS functions upon request (Terms and Conditions apply).

Newsletters

Newsletters are great and can lend several advantages to your business. Still, communication challenges exist. Newsletters can be expensive, time consuming, and by the time parents receive them, they might be missing up-to-date information, unlike a mobile application.

Educational Portal

An educational portal is an information repository. It is not an efficient communication tool. Schoolvoice compliments the portal system but does not replace it.

Installation and Setup

What technical knowledge does Schoolvoice require?

Schoolvoice requires no technical background whatsoever. If you can use Facebook or Google, you can use Schoolvoice.

Does Schoolvoice affect the school’s IT infrastructure?

No. Schoolvoice is a web-based solution, which means there is no impact on your existing IT systems or infrastructure.

How long does it take to setup Schoolvoice?

For the initial registration and activation, it will not take longer than a couple of minutes.

How can schools update Schoolvoice?

Updating is quick and simple. Administrators are assigned an access level to the Admin Dashboard.

What if schools require support?

Schoolvoice offers telephonic and email support to both parents and schools during normal business hours. We will offer your school all the support when needed.

How can the school notify parents to start using Schoolvoice?

We provide the school with an announcement document for distribution via email or in hardcopy to the parents, which contains all the relevant information.

Privacy and Security

Is the school’s information protected?

Yes, Schoolvoice is a secure platform. Our servers are based in the UAE and have the necessary certifications that will secure sent messages.

Can parents see each other's messages?

No parent can view other parents’ information via Schoolvoice. We will never make any information on Schoolvoice public or visible to third parties under any circumstances.